M&S Store Market Research

We’re supporting Marks & Spencer with some vital market research to help them understand how they can better support customers in their stores. If you have visited a Marks and Spencer Store recently and had to present your Just Can’t Wait Card, please tell us about your experiences below.

The information you provide will be shared with Marks & Spencer – if you do not wish to share your contact details please leave them blank.

Be open to customers who may need a toilet

Thank you for taking part in this research, it will be used to improve how the Just Can’t Wait Card is received in M&S Stores and beyond.