Prescription Products & medications
Welcome to Bladder & Bowel Home Delivery, our reliable and discreet service for all your stoma and catheter care needs. Delivered in partnership with Bullen Healthcare, you will benefit from a personal advisor to help manage your orders, and a team with over 150 years experience in stoma and catheter care. We’ll also liaise directly with your GP to make the whole process as simple as possible.
Become a member today and enjoy the following:
As part of Bladder & Bowel Home Delivery Service, you will have a team of people to support you. Your Personal Advisor, specialist stoma nurse or clinical pharmacist are all available if you have a problem and need help.
You will have a monthly call with your Personal Advisor to check you’re ok. They will also help to manage your prescription needs and speak directly with your GP to streamline your healthcare.
We’ll arrange discreet delivery to your door and because we’re truly independent, you can request product samples from any make or manufacturer to find the best care plan possible. Our team operates 365 days of the year, so you’ll have support whenever you need it.
The Process
Talk to an advisor
Monthly contact to manage your prescription products and medication
Place your Order
We’ll place your order and arrange a convenient delivery date
Receive your Prescription
Delivered reliably and in discreet packaging, direct to your door
Welcome back to Bladder & Bowel Home Delivery, our one-stop shop for all your stoma and catheter care needs. If you need to order products, please complete the form below and your personal advisor will be in touch to confirm all of the details. If you require any sample products, you can also request these to make sure the products you’re using are the best fit for you.
Life with a stoma can be challenging, especially if you experience irritation or leaks.
The NEW Trinity Gold Stoma Range offers comfort and performance through superior innovation, offering odour and gelling control sachets, barrier wipes and spray, and adhesive wipes and spray. Their sting-free formula is propellant free for comfort and easy to use, these products are offered through Bladder & Bowel Home Delivery Service.
As a member of Bladder & Bowel Home Delivery, you will have your own personal advisor to care for your needs. They will check-in once a month to ask how you’re doing, and see what you need in your next delivery.
Your personal advisor will get to know you and your healthcare needs. They can offer advice and support on common problems, and arrange for any samples that you might want to try with your next order.
You can get advice by speaking to our specialist clinical pharmacist directly over the phone. This personalised experience with patients using stoma and urology products helps ensure the best possible care for members of our service.
We can also supply all of your prescription medication in the same delivery as your stoma/urology supplies. Pharmore Plus provides our in-house pharmacy offering you the convenience of repeat prescriptions ordered in one go.
We have some free samples of the new LoFric Elle catheter, suitable for females who self catheterise. Discreet and easy to use with its unique L-shaped handle, offer available to UK residents. The world’s first catheter with an angulated handle providing a more ergonomic option for self-catheterisation.
For Women, by Women. Request your sample today! You do not need to be a member or switch your delivery company.
We have a team of clinical nurse specialists for both stoma and urology. They have many years’ experience of caring for and supporting patients, and are available to talk to on the phone, by video conference, and in some cases can provide a home visit. Our nursing team can help with any problems around your stoma or urology products, and can arrange samples to try if they feel this would be appropriate.
We have a team of dedicated drivers who deliver to our customers locally, and our award-winning delivery partner DPD supports deliveries across the UK.
You can track the progress of your order, and will receive a one hour time slot once your parcel is out for delivery, so you know when to expect it.
View our introductory video for an overview of the service.
Please note: Our last deliver date before Christmas will be 22nd December
Sam is a specialist stoma nurse, with a background in colorectal ward care, district nursing, critical care and intestinal failure. She has worked predominantly in the NHS. She is also a nurse prescriber.
Luci is a specialist stoma nurse who has worked predominantly within the NHS at Salford Royal as a Specialist Nurse on the Intestinal failure Unit. More recently she has worked as a Specialist Stoma Care Nurse in the commercial sector.
Electronic prescriptions are available for England residents, and help make the prescription process between us and your GP more manageable.
The Electronic Prescription Service (EPS) sends prescriptions electronically from your GP practice to your chosen pharmacy and Dispensing Appliance Contractor – all you need to do is nominate them. You can change your mind at any time.
If you cannot take advantage of the EPS, we can still liaise with your GP directly to manage your prescription by traditional methods.
For more information see NHS Digital Services.
Find Out More >
Yes, regular customer satisfaction surveys provide you with an opportunity to provide feedback. Bladder & Bowel Community also conduct independent reviews with members to assess the impact of the service and areas for improvement.
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