Recommended by 99% Customers – Our Home Delivery Service
In our most recent customer satisfaction survey, a staggering 99% of customers told us they would recommend our dedicated Home Delivery service. The survey went out for the duration of November, to a total of 527 customers to help us improve our service. Here are some of the top comments.
“I’m so happy with the service could not wish for anything better”
“Have treated me with compassion and helped me greatly”
“Customer service is amazing and I love my delivery guy”
“Everyone I have spoken to has been extremely helpful and knowledgeable.”
“Outstanding service, staff care and are reliable.”
What makes the Bladder & Bowel Community Home Delivery so different?
We work in partnership with Bullen Healthcare who have over 150 years experience within the healthcare industry and work independently from manufacturers. This means we are able to provide a unique, reliable and independent service for all your stoma, urology, wound care and prescription medication needs.
What can you expect if you become a member?
- A high-class service 365 days of the year
- A dedicated advisor
- Prescriptions and appliances delivered together
- Complimentary items and free samples
- A Just Can’t Wait card
- A RADAR key
How does the service work?
Each month your dedicated advisor will call you to check your stock levels and reorder your needed items. We will then request a prescription from your GP and deliver your items at a convenient time and in discreet packaging straight to your front door. It really is that easy!
How do I sign up?
Call us on 0800 031 5406 and we’ll take care of the rest for you.
Our continued commitment to you
We want to reassure you that during this unsettling year, we are committed to ensuring that our customers continue to receive their vital medication and appliances, despite challenges around the pandemic.
We are closely following the advice from the Government, Public Health England and the NHS and have strong contingency plans in place. The situation is under constant review and we will keep all our customers updated.