Continence Advice Service

Discreet, personalised and professional FREE advice from a qualified expert.


If you are secretly worried about incontinence, the fear of being ‘caught short’ can affect every decision you make. If this sounds familiar, you may be one of the 16 million people in the UK that have experienced bladder or bowel weakness. We’ve teamed up with the experts at HARTMANN to offer you a real solution – you can receive confidential advice from a nurse, that’s tailored to you.


Trusted by the NHS for 30 years

Because it’s ok to ask

Incontinence is often a secret that people keep for years. We want to help you break the silence and receive professional advice in confidence. Read FAQs

A Real Question Asked by You
Q.
How does childbirth cause urinary incontinence?
A.
Some women continue to have problems with urinary incontinence after childbirth. Labour and vaginal childbirth can weaken pelvic floor muscles and trigger or worsen urinary incontinence and leakage. These problems usually go away within 6 weeks; any woman still suffering from symptoms should speak to their GP to be referred to a Specialist Continence Nurse.
Ask us your Question
    *We’ll double check this with you via email in case you change your mind.

Why ask us?

Incontinence can affect women or men of any age. There are a number of products, conservative treatments and medications available that may help, however the taboo around incontinence remains a clear barrier between people suffering, and the expert help that they so desperately need. 

That’s why the Bladder & Bowel Community created the Continence Advice Service in association with HARTMANN. You can quickly and discreetly get expert continence advice without leaving home, and find a better ongoing care plan.

Simply ask your question, and our qualified, expert continence nurse advisors will be in touch directly to offer options, advice and support to help you manage your continence needs.

How does it work?
Incontinence of any kind can severely impact quality of life. And it can be a hugely embarrassing issue to address.
Step 1

First, ask your question via our online form, ensuring you have read and agree to our privacy policy. Topics might include:

  • Trouble shooting – leakages, fitting, odours, skin irritation, diet and hydration
  • Types of incontinence and why they occur
  • Type of incontinence products and which you should be using
  • Lifestyle support, product recommendations for exercise, discretion, night time protection
Step 2

If you’d like to help others who might have a similar issue, check the box to indicate that you agree to us anonymously publishing your answer. We’ll remove any personal identifiers such as (but not limited to) name, age, region, medical condition to ensure you remain anonymous. 

These ‘real life’ answers will be used on our website and other online communication channels in order to help others who might have a similar issue.

Step 3

Your question will be submitted securely to our nursing team, who will respond as soon as possible, within 2 working days.

You’ll receive your answer via email. If our team feel it would help, they may offer follow up support by way of free samples or information.

Why do we work with HARTMANN?

We noticed that our community need support in managing incontinence. So we teamed up with HARTMANN to be able to provide personalised, expert advice.

HARTMANN has challenged healthcare conventions for 200 years, in order to innovate and provide support from patients to caregivers and health professionals. With healthcare systems in the UK under constant strain and pressure, additional support for people suffering with incontinence is essential.

By working together, we can offer a combination of community support and expert advice to anyone who needs it.

Continence Advice

HARTMANN are trusted partners to the NHS, supplying continence care products for more than 30 years.

Speak to a qualified professional today
Our expert continence nurses have a combined 40 years experience, and are all fully registered with the Nursing and Midwifery Council.
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