Continence Advice Service

Discreet, personalised and professional FREE online advice from a continence advisor.

If you are secretly worried about incontinence, the fear of being ‘caught short’ can affect every decision you make. If this sounds familiar, you may be one of the 16 million people in the UK that have experienced bladder or bowel weakness. We’ve teamed up with  HARTMANN, specialists in incontinence pads and pants to offer you a real solution – you can receive discreet advice without leaving your home, from specialists in continence products.

Trusted by the NHS for 30 years

Because it’s ok to ask

Incontinence is often a secret that people keep for years. We want to help you break the silence and receive professional advice in confidence. Read FAQs

A Real Question Asked by You
How does childbirth cause urinary incontinence?
Some women continue to have problems with urinary incontinence after childbirth. Labour and vaginal childbirth can weaken pelvic floor muscles and trigger or worsen urinary incontinence and leakage. These problems usually go away within 6 weeks; any woman still suffering from symptoms should speak to their GP to be referred to a Specialist Continence Nurse.
Ask us your Question
  • We can provide advice on absorbent pads and products along with skin care – this service is not intended as a substitute for your GP or healthcare practitioner. If we feel there is a more appropriate care path, we will endeavour to direct you with your ongoing journey.
    *We’ll double check this with you via email in case you change your mind.

Why ask us?

Incontinence can affect women or men of any age. There are a number of products, conservative treatments and medications available that may help, however the taboo around incontinence can be a barrier between you and the advice that might really help you cope.

That’s why the Bladder & Bowel Community created the Continence Advice Service in association with HARTMANN. You can quickly and discreetly receive advice around continence products and conditions that’s tailored to you.

Our advisors have a combined 40 years experience, and are all fully registered with the Nursing and Midwifery Council.

How does it work?
Simply ask your question and our continence advisors with expertise on continence needs, pads and pants will be in touch online to offer advice and support to help you manage your condition.
Step 1

First, ask your question via our online form, ensuring you have read and agree to our privacy policy. Topics might include:

  • Advice on urine containment, leakages, fitting, odours, skin irritation, diet and hydration
  • Type of absorbent incontinence products and which you should be using
  • Lifestyle support, product recommendations for exercise, discretion, night time protection
Step 2

If you’d like to help others who might have a similar challenge, check the box to indicate that you agree to us anonymously publishing your answer. We’ll remove any personal identifiers such as (but not limited to) name, age, region, medical condition.

These ‘real life’ answers may be used on our website and other online communications in order to help others who might have a similar issue.

Step 3

Your question will be submitted securely to our nursing team, who will respond as soon as possible, within 2 working days.

You’ll receive your answer via email. If our team feel it would help, they may offer follow up support by way of free samples or information.

Why do we work with HARTMANN?

We noticed that our community needed support with incontinence products and knew we wanted to help.

So we teamed up with HARTMANN, who provide MoliCare® absorbent pads and pants to be able to provide personalised, discreet advice for all levels of bladder weakness, bladder and bowel incontinence. With healthcare systems in the UK under constant strain and scrutiny, additional support for people suffering with incontinence is essential.

HARTMANN are trusted partners to the NHS, supplying continence care products for more than 30 years.

By working together, we can offer a combination of community support and product advice to anyone who needs it.

Continence Advice

Incontinence can severely impact quality of life and can be embarrassing to address. Get discreet help today.

Get in touch with our continence advisors today
Our specialist continence advisors have a combined 40 years experience, and are all fully registered with the Nursing and Midwifery Council. Get discreet help today.
Alternatively, email us at: